Peliccan Cars Service Guidelines
Welcome Statement:
At Peliccan Cars, we prioritize clarity and customer understanding in our services. This guide outlines the key terms and conditions for our clients, ensuring awareness of their obligations and privileges while engaging with our services.
1. Essential Details:
- Web Portal:Explore our services at Peliccan Cars
- Business Identity:Peliccan Cars
Core Services:
- Peliccan Cars is your trusted partner for Minicab/Private Hire Services, offering seamless airport transfers to and from prominent London airports including Heathrow, Gatwick, Luton, Stansted, London City, and Southend.
- Registration and Compliance: Our company number is 10489482. We are VAT compliant with registration GB289 6778 15 and hold a TFL Licence Number: 009659. Our headquarters is located at 10-16 Tiller Road, London, E14 8PX, UK. Peliccan Cars operates as a branch of UKTRANSFER2016 Ltd (Reg #10489482), licensed by Transport for London Taxi & Private Hire.
2. Terms of Reservation:
Making a reservation with Peliccan Cars implies acceptance of these terms. A booking is considered confirmed once we issue a confirmation email to the client.
3. Cancellation and Reimbursement Policy:
- Early Cancellation: Full refunds are provided for cancellations made over 12 hours before the scheduled pickup time.
- Immediate Cancellation: Refunds are typically not available for cancellations within 12 hours of pickup, with exceptions for proven flight cancellations.
4. Price Assurance:
- Our prices are locked in at the time of booking confirmation, highlighting our dedication to transparency in pricing.
5. Child Transport Safety:
In accordance with UK Government Guidelines, we facilitate the travel of children and infants without the mandatory use of car seats. However, we offer specific car seats upon request for an additional fee of £15 per seat.
6. Vehicle Selection:
Customers are responsible for choosing the right vehicle to fit their passenger and luggage needs. Peliccan Cars offers a varied fleet and commits to quick solutions in case of any discrepancies.
7. Lost and Found Measures:
Peliccan Cars promptly acts to return any items left in our vehicles to their rightful owners and ensures safekeeping of such items until they are reclaimed.
We recommend that all our esteemed clients thoroughly review these terms to ensure a pleasant and efficient experience with Peliccan Cars.
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